Shipping / Delivery Policy
DRAFT — requires legal review
This page is a working draft prepared for launch planning. It has not been reviewed by a qualified lawyer and should not be treated as final or legally binding until it is.
No physical goods
Sheltr Passes are digital services — there is no physical product and nothing is shipped. A Pass is delivered and activated digitally, immediately after successful payment via Razorpay (Android and web) or Apple's in-app purchase system (iOS), and appears in your account ready to use right away.
Questions
If a Pass doesn't appear in your account after a successful payment, contact findyoursheltr@gmail.com.