Terms and Conditions.
Terms of Service and End User License Agreement (EULA) governing MySheltr.
Platform Nature & Service Scope
MySheltr is an electronic discovery platform connecting prospective residential tenants with property owners. MySheltr does not act as a broker or enter into tenancy contracts.
- Operated by Hariharan (sole proprietor), Bengaluru, Karnataka.
- MySheltr does not own, lease, manage, or broker physical properties.
- Rental contracts and lease negotiations are independent agreements between tenant and landlord.
Pass Pricing, Unlocks & Validity
Tenants may voluntarily purchase passes to unlock direct owner contact numbers. Pass options are transparent with fixed validity.
- Starter Pass — ₹299: 5 owner contact unlocks, 30 days validity.
- Standard Pass — ₹499: 15 owner contact unlocks, 60 days validity.
- Premium Pass — ₹999: 40 owner contact unlocks, 90 days validity.
- No refunds, except for technical errors.
Verified Owner Badge (Optional)
A Verified Owner badge indicates that an owner has voluntarily submitted an ID proof and property proof of their choice for review.
- The Verified Owner badge is optional for homeowners.
- Owners add an ID proof and property proof of their own choice.
- The badge confirms document submission, not a legal title guarantee.
- Tenants and owners should always conduct independent physical walkthroughs and verify originals.
Safety Advice: Physical Inspection Recommended
Never transfer booking tokens or security deposits online prior to physically inspecting the home and meeting the owner in person.
- Physical walkthrough recommended prior to any financial transaction.
- MySheltr does not collect security deposits or rent advances on behalf of landlords.
- Report any party demanding off-platform online token advances before physical viewing.
User Generated Content & EULA Standards
Zero tolerance for abusive, fraudulent, or infringing content. Community moderation and reporting tools are available in-app.
- Users agree not to upload fraudulent addresses, misleading photos, or defamatory content.
- In-app reporting tools allow flagging objectionable listings.
- Accounts violating standards are reviewed and suspended promptly.
Operator & Support Contact
MySheltr is operated by Hariharan (sole proprietor), Bengaluru, Karnataka.
- Operator: Hariharan (sole proprietor), Bengaluru, Karnataka.
- Support Email: findyoursheltr@gmail.com
- Landlord Desk: rentyoursheltr@gmail.com