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Designed for Compliance & Apple EULALast Updated: October 2026

Terms and Conditions.

Terms of Service and End User License Agreement (EULA) governing MySheltr.

§ 1

Platform Nature & Service Scope

MySheltr is an electronic discovery platform connecting prospective residential tenants with property owners. MySheltr does not act as a broker or enter into tenancy contracts.

  • Operated by Hariharan (sole proprietor), Bengaluru, Karnataka.
  • MySheltr does not own, lease, manage, or broker physical properties.
  • Rental contracts and lease negotiations are independent agreements between tenant and landlord.
§ 2

Pass Pricing, Unlocks & Validity

Tenants may voluntarily purchase passes to unlock direct owner contact numbers. Pass options are transparent with fixed validity.

  • Starter Pass — ₹299: 5 owner contact unlocks, 30 days validity.
  • Standard Pass — ₹499: 15 owner contact unlocks, 60 days validity.
  • Premium Pass — ₹999: 40 owner contact unlocks, 90 days validity.
  • No refunds, except for technical errors.
§ 3

Verified Owner Badge (Optional)

A Verified Owner badge indicates that an owner has voluntarily submitted an ID proof and property proof of their choice for review.

  • The Verified Owner badge is optional for homeowners.
  • Owners add an ID proof and property proof of their own choice.
  • The badge confirms document submission, not a legal title guarantee.
  • Tenants and owners should always conduct independent physical walkthroughs and verify originals.
§ 4

Safety Advice: Physical Inspection Recommended

Never transfer booking tokens or security deposits online prior to physically inspecting the home and meeting the owner in person.

  • Physical walkthrough recommended prior to any financial transaction.
  • MySheltr does not collect security deposits or rent advances on behalf of landlords.
  • Report any party demanding off-platform online token advances before physical viewing.
§ 5

User Generated Content & EULA Standards

Zero tolerance for abusive, fraudulent, or infringing content. Community moderation and reporting tools are available in-app.

  • Users agree not to upload fraudulent addresses, misleading photos, or defamatory content.
  • In-app reporting tools allow flagging objectionable listings.
  • Accounts violating standards are reviewed and suspended promptly.
§ 6

Operator & Support Contact

MySheltr is operated by Hariharan (sole proprietor), Bengaluru, Karnataka.

  • Operator: Hariharan (sole proprietor), Bengaluru, Karnataka.
  • Support Email: findyoursheltr@gmail.com
  • Landlord Desk: rentyoursheltr@gmail.com